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Legal & Compliance

Privacy Policy

Last Updated: November 12, 2026

At NoReply Node (a product owned and operated by Dyizan Rynox Private Limited), we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our business communication SaaS platform, and connect third-party communication APIs (primarily Meta WhatsApp Cloud API and Google OAuth for authentication).

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you or your customers ("Personal Data"). This includes:

  • Account Data: Name, email address, company name, phone number, and billing information when you register for an account.
  • Integration Data: Meta WhatsApp Cloud API access tokens, Phone Number IDs, WABA IDs, Google OAuth profile identifiers, and Webhook configurations necessary to route customer messages.
  • Communication Data: WhatsApp inbound and outbound message content, customer contact numbers, profile names, interaction tags, and media assets processed through our platform on your behalf.
  • System Telemetry: Anonymized interaction logs, error diagnostic codes, and access timestamps used for platform reliability and uptime monitoring.

2. How We Use Your Information

We use the collected data strictly for the following operational purposes:

  • To provide, maintain, and deliver the Noreply Node automated business messaging platform.
  • To process and route messages seamlessly via your connected WhatsApp Business Account.
  • To execute contextual retrieval for your workspace AI Agent (We strictly do not use your private business data or customer conversations to train public or global foundation AI models).
  • To send operational platform alerts, security notices, and billing receipts.
  • To comply with regulatory obligations and enforce our Terms of Service.

3. Third-Party API Compliance & Google API Limited Use Disclosure

NoReply Node leverages official APIs to provide messaging and integration capabilities. We adhere strictly to partner developer terms, including the WhatsApp Business Policy and the Google API Services User Data Policy. We do not sell, rent, or monetize your end-users' data. You retain full ownership of your customer communications.

Google OAuth & Google Sheets Integration Disclosure

When you choose to connect your Google account (including Google Sheets and Google Drive) to NoReply Node, our application requests access strictly to read spreadsheet metadata and cell contents in read-only mode (https://www.googleapis.com/auth/spreadsheets.readonly and https://www.googleapis.com/auth/drive.readonly). This access is used solely to ingest newly added rows or form entries to trigger your pre-configured WhatsApp messaging workflows.

NoReply Node's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

  • No Advertising: Google user data is never used or transferred for serving advertisements, retargeting, or interest-based advertising.
  • No AI Model Training: Information received through Google APIs is strictly excluded from training public, generalized, or third-party artificial intelligence and machine learning models.
  • Human Access Restrictions: No human beings at NoReply Node or Dyizan Rynox Pvt. Ltd. read your Google Sheets data unless you give explicit affirmative consent for troubleshooting, it is necessary for security investigations, or required by applicable law.
  • Revocation & Deletion: You can disconnect your Google account at any time from the NoReply Node Integrations Hub, which immediately purges stored OAuth tokens from our secure database.

4. Data Sharing & Sub-Processors

We do not sell your personal data. We share data only with verified sub-processors strictly required for platform infrastructure and delivery:

  • Cloud Infrastructure: Managed cloud server and database infrastructure (Hostinger Cloud) with secure access boundaries.
  • Payment Gateway: PayU Payments Private Limited for secure Indian payment processing (UPI, Netbanking, Cards). We never store your payment card numbers or CVV.
  • AI Processing: OpenAI API for natural language understanding and prompt completions, governed by enterprise API terms with zero training on customer payloads.
  • Channel Partner: Meta Platforms, Inc. (WhatsApp Cloud API) solely for message delivery and delivery status synchronization.

5. Data Security & Retention

We implement industry-standard security measures, including AES-256-GCM encryption for stored channel tokens, salted Argon2id/bcrypt password hashing, and TLS 1.2+ encryption in transit. Communication records and AI batch logs are retained during your active subscription. You can permanently request erasure of your workspace data at any time via our verified Data Deletion process.

6. Your Data Rights

Depending on your jurisdiction (e.g., GDPR, DPDP Act), you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your data (Right to be Forgotten).
  • Export your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please visit our Data Deletion page or contact our legal team.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please contact us at:

Dyizan Rynox Private Limited

Corporate Identity (CIN): U47711DL2024PTC438332

Registered Office: IX/2491, Gali No. 18, Kailash Nagar, East Delhi, Delhi – 110031, India

Support Email: support@noreplynode.com

Support Phone: +91 90844 97560